Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or

Books about Elements of Theatre at Work

Arthur Miller is described by some as the greatest American playwright of the twentieth century. But to fully understand and appreciate his work, students must comprehend the political climate in which he was writing and the changes facing the world at the time. This engaging text provides readers with critical

4 Live關鍵時事新聞 9 Live讀門祕笈 10 大師名作選 Federigo's Falcon 〈費得里哥的隼〉 14 動物科學 Animals Get Sunburned, Too 動物也會曬傷 18 克漏字 Calm Down with the Butterfly Hug 蝴蝶擁抱法：讓自己回到安全的避風港 20 旅遊好去處 Great Spots to See Maple Leaves in Taiwan 台灣賞楓勝地 24 生活情境對話 A Bug's Life 圖解字典：蟲蟲世界 Talking about Hornets and Bees 「蜂」英語 • 英語聽力測驗

The timeless coming-of-age novel about five young women who meet at Radcliffe College and together grow to maturity—through intrigues, ambitions, affairs, and marriages—from World War II to the 1980s. Lavinia, Peg, and Cathy seem to have little in common save for their freshman status. None of them could know that